Difference between revisions of "Episode 66 Windows 7 TMG-CPRS formatted text printer truncation problem/solution."

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(Added a glossary link to CPRS~)
 
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The problem: Printing a note using TMG-CPRS formatted text truncates
+
The problem: Printing a note using TMG-[[CPRS~|CPRS]] formatted text truncates
 
the first few characters of every line when printing from  Windows 7.
 
the first few characters of every line when printing from  Windows 7.
  
 
The fix: Widen the left margin default for the IE sub-system. Do this
 
The fix: Widen the left margin default for the IE sub-system. Do this
by: Ctrl-Right Clicking in the Note area of TMG-CPRS-->Print
+
by: Ctrl-Right Clicking in the Note area of TMG-[[CPRS~|CPRS]]-->Print
 
Preview-->Settings(Gear icon)-->Set the left margin to something wider
 
Preview-->Settings(Gear icon)-->Set the left margin to something wider
 
like 0.5.
 
like 0.5.
  
Why? TMG-CPRS relies on the Internet Explorer sub-system for printing
+
Why? TMG-[[CPRS~|CPRS]] relies on the Internet Explorer sub-system for printing
 
of html rendered notes. Default margins for this appear to be set to
 
of html rendered notes. Default margins for this appear to be set to
 
0.196 by default in Windows 7. This is very narrow for the printers we
 
0.196 by default in Windows 7. This is very narrow for the printers we

Latest revision as of 00:17, 10 August 2012

The problem: Printing a note using TMG-CPRS formatted text truncates the first few characters of every line when printing from Windows 7.

The fix: Widen the left margin default for the IE sub-system. Do this by: Ctrl-Right Clicking in the Note area of TMG-CPRS-->Print Preview-->Settings(Gear icon)-->Set the left margin to something wider like 0.5.

Why? TMG-CPRS relies on the Internet Explorer sub-system for printing of html rendered notes. Default margins for this appear to be set to 0.196 by default in Windows 7. This is very narrow for the printers we use: HP/Toshiba. So narrow in fact that the printer truncates the first few characters of each note.

-- Ignacio Valdes, MD, MS